RetraBurn Privacy Policy

This table describes the pages you are reading. The checkout is a different system and the section below covers it separately.

Reading this website is close to anonymous, and that is a consequence of how it is assembled rather than a promise anybody is making. A site built as static files with no database has very little to collect even where the intention exists.

Two qualifications belong beside that. Your internet provider and the host of these files can see requests, which is true of every page on the web and is not something a privacy policy can undo. And the webfont request means Google receives a call from your browser when a page opens, which is worth knowing if you block that sort of thing by habit.

Nothing above is a substitute for the seller’s own policy. The moment you press an order button you leave these files for a checkout this desk does not operate, and what happens there is governed by the terms displayed there.

On the seller’s checkout, and nowhere else. No page on this website has a payment field, a card form or a server capable of accepting one.

An order button here carries you to that checkout. From that point the record of what you bought, the name and address it ships to and the card that paid for it live in the seller’s system. The order desk on +1 (877) 257-0710 reads from that record, which is why it can find a parcel and this website cannot.

What this desk sees of an order is limited to what the fulfilment record shows: the pack, the shipping address, the lot that went out against it and the refund state. It does not hold your card number, and nobody at either desk will ask you for one. A caller asking for a full card number is not this desk.

Four parties, and the third one is the pages you are reading.

That division is the reason the routing on the contact page matters. A privacy request about these pages goes to [email protected]. A request about what the order system holds has to go to the desk that can see it.

Five, and only the first two are involved in reading a page. The other three appear only once an order exists.

Nothing here is shared with anybody for advertising, and no audience is built from these files for anyone to target later. That is not a policy position so much as a description of a website with no tracking code on it.

The two entries worth a second look are the host and the typefaces, because they are the only ones that apply to a reader who never buys anything. Neither is avoidable without serving the site from nowhere and setting it in a system font, and both are named here rather than left to be discovered in a network tab.

If either matters to you, the plain-text factsheet at llms.txt carries the same product facts as the pages do, in a file that loads nothing at all.

Two records exist after an order and they are held by two different parties.

The seller’s checkout holds the purchase: name, shipping address, email, what was bought and the card authorisation, the last of which sits with its payment processor rather than with anyone who answers a telephone. That system’s own policy governs it.

Theretraburn holds the working record the order desk reads from: an order reference, the pack, the shipping address, the lot that shipped against it and whether a refund was issued. It is kept while the 60-day window is open, and afterwards for as long as the accounting behind a sale requires.

Neither record is sold, rented or handed to a marketing list. An email you send to either address is held in the mailbox it arrived in until the question is settled and a record of the answer is no longer useful.

A request for a copy, a correction or a deletion goes to whichever desk holds the record, and the steps for making one are immediately below.

Deletion has one genuine limit and it is worth stating before anyone asks. While the 60-day guarantee window on an order is open, the record of that order is what makes a refund possible. Deleting it closes the window by removing the evidence that it exists, so a request made inside the window is answered with that choice put plainly rather than acted on by default.

This website is written for adults. The label rules out anyone under 18, so the product is not sold to them and these pages are not addressed to them.

Nothing here is directed at children, no page collects anything from a reader of any age, and no advertising network is given an audience from these files to build a profile with.

If you believe a child has sent information to either address, write to [email protected] and it will be removed.

This page carries a review date at the foot of it, currently September 2026. A change is made in the text itself and the date moves forward with it.

There is no mailing list here to notify, because there is no server collecting addresses. The date is therefore the mechanism: a reader who wants to know whether anything has changed compares it with the one they saw last.

Questions about any of the above go to [email protected], Mon–Fri 9:00am–5:00pm ET.